TAY Admin & Client Care Coordinator

Centerstone; Hannibal (MO); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

PTO 29 days

HRSA loan repayment eligibility

Health, dental, vision, retirement, &

403(b) match

Life insurance

Emergency Medical Leave

FSAs

Wellness program

EAP

Employee discount

Mileage reimbursement

Job summary

Brightli seeks a Program Assistant in Hannibal, MO to support the TAY & Adult Team. The role emphasizes non-clinical operations, client intake, and frontline receptionist duties to ensure smooth communication between clients, families, and clinicians.

The position requires organized, compassionate individuals with experience in human services or office management and strong MS Office skills. Brightli prioritizes a collaborative, client-centered approach to behavioral health.

Qualifications

• Experience in human services or office management is preferred.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational skills and attention to detail.

Responsibilities

• Organize daily, weekly, and monthly schedules for clients and team operations.
• Act as a communication hub between the team and clients/families, including triaging calls.
• Participate in daily team staffing and coordinate client intake and referrals.
• Maintain and organize client charts and ensure documentation meets standards.
• Prepare reports and maintain data logs for admissions/discharges.
• Manage office inventory, vehicle logs, and equipment maintenance.
• Coordinate communications accounts and respond to inquiries.
• Provide receptionist and crisis support as needed.
• Maintain confidentiality of sensitive client information.

Skills

Administrative support

Microsoft Office

Communication

Team coordination

Education

High school diploma or GED

Experience in human services

Tools

Excel

Word

PowerPoint

Job description

Brightli seeks a Program Assistant in Hannibal, MO to support the TAY & Adult Team. The role emphasizes non-clinical operations, client intake, and frontline receptionist duties to ensure smooth communication between clients, families, and clinicians.

The position requires organized, compassionate individuals with experience in human services or office management and strong MS Office skills. Brightli prioritizes a collaborative, client-centered approach to behavioral health.