Program Assistant, Behavioral Health & Client Support

Burrell, Inc.; Missouri; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Paid time off

Job summary

Burrell Behavioral Health in Saint Louis, MO, is seeking a Program Assistant to support client services and team operations. You will coordinate schedules, maintain records, assist with intake, and act as a primary contact for clients, families, and community partners in a multidisciplinary setting.

The role emphasizes confidentiality, accuracy, and responsive communication, with opportunities to develop administrative and client-service skills in a compassionate, mission-driven environment.

Qualifications

• Education and/or experience in human services or office management preferred.
• Experience providing administrative, clerical, customer service, or program support functions preferred.
• Experience in healthcare, behavioral health, social services, or related environment beneficial.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Experience maintaining records, managing schedules, and coordinating multiple tasks in a fast-paced environment.

Responsibilities

• Coordinate daily, weekly, and monthly schedules to support client services and team operations.
• Serve as primary point of contact for clients, families, agencies, and community partners.
• Assist with client intake, screening, admission, and referral processes to ensure onboarding.
• Participate in daily team staffing meetings and collaborate with multidisciplinary team members.
• Maintain client records and charts per organizational standards.
• Monitor admissions, discharges, and program activity data for reporting and operational needs.

Skills

Administrative support

Customer service

Scheduling

Data entry

Communication

Education

Education or experience in human services or office management

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Burrell Behavioral Health in Saint Louis, MO, is seeking a Program Assistant to support client services and team operations. You will coordinate schedules, maintain records, assist with intake, and act as a primary contact for clients, families, and community partners in a multidisciplinary setting.

The role emphasizes confidentiality, accuracy, and responsive communication, with opportunities to develop administrative and client-service skills in a compassionate, mission-driven environment.