TAY & Adult Behavioral Health Program Coordinator

BBH Burrell Behavioral Health; Hannibal (MO); Sur place; USD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

PTO 29 days (HRSA loan repayment elig)

Health, dental, vision, retirement, 5%

Company-paid basic life insurance

Flexible Spending Accounts

Employee Assistance Program (EAP)

Mileage reimbursement

Résumé du poste

BBH Burrell Behavioral Health is seeking a Program Assistant in Hannibal, MO to support the TAY & Adult Team. The role coordinates non-clinical operations, ensures timely client intake, and provides receptionist/triage support to connect clients, families, and clinicians.

The ideal candidate will be organized, detail-oriented, and capable of handling confidential information while maintaining excellent communication with teams and clients in a fast-paced behavioral health setting.

Qualifications

• Education or experience in human services, office management, or a related field.
• Demonstrated ability to manage administrative duties in a healthcare or social services setting.
• Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint.

Responsabilités

• Organize daily, weekly, and monthly schedules for clients and team operations.
• Act as a key communication hub between the team and clients/families, including triaging calls.
• Participate in daily team staffing and coordinate client intake and referrals.
• Maintain and organize client charts and ensure documentation meets organizational standards.
• Prepare statistical and tracking reports; maintain data logs for admissions/discharges.
• Manage office inventory, vehicle logs, and equipment maintenance.
• Coordinate landline and cellular communications accounts.
• De-escalate symptomatic client behavior and support clients in crisis situations.
• Provide general administrative support and serve as the public-facing representative of the team.
• Maintain confidentiality and handle sensitive client information with professionalism.

Formation

Education or experience in human services, office management, or a related field

Demonstrated ability to manage administrative duties in a healthcare or social services setting

Strong working knowledge of Microsoft Office, including Excel, Word, and PowerPoint

Description du poste

BBH Burrell Behavioral Health is seeking a Program Assistant in Hannibal, MO to support the TAY & Adult Team. The role coordinates non-clinical operations, ensures timely client intake, and provides receptionist/triage support to connect clients, families, and clinicians.

The ideal candidate will be organized, detail-oriented, and capable of handling confidential information while maintaining excellent communication with teams and clients in a fast-paced behavioral health setting.