Program Coordinator [AQ-25156]

Aquent; Menlo Park (CA); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Aquent partners with a leading healthcare institution in Menlo Park, CA, to recruit a program development and operations professional. You will shape new and restructured programs, manage logistics, and drive customer service excellence.

You will lead projects, coordinate cross-functional teams, document scope, and ensure quality control while building strong relationships with staff, vendors, and patients. Bachelor's degree required; strong PM methods, communication, and confidentiality.

Competenze

• Bachelor’s degree from an accredited college or university.
• Understanding of project management methodologies and process improvement.
• Ability to analyze and synthesize large amounts of complex information.
• Strong writing skills with clear, concise documentation.
• Outstanding written, oral, and interpersonal communication.
• Ability to work with diverse groups and international audiences.
• Strong organizational skills and multi-project management capability.
• Ability to maintain confidentiality and exercise independent judgment.
• Proficiency with Word, Excel, Access, databases and internet research.
• Experience developing marketing, events, and educational materials.
• Ability to build relationships with staff and stakeholders.

Mansioni

• Lead and support projects to enhance internal operations and growth; document scope and expectations.
• Establish workgroups to address processes and procedures; share communications and meeting minutes.
• Leverage care coordination workflows to handle patient inquiries and visits.
• Oversee production of marketing collateral and event materials.
• Assist in selection of consultants, contractors, and vendors.
• Implement quality control to ensure operations align with policies.
• Assess and document business process flows to achieve project outcomes.
• Promote inclusive collaboration with customers, clients, and vendors.
• Serve as an ambassador for the institution within the community.
• Perform additional related duties as required.

Conoscenze

Project management

Process improvement

Analytical thinking

Written communication

Oral communication

Stakeholder management

Confidentiality

Microsoft Word

Microsoft Excel

Microsoft Access

Online databases

Internet research

Formazione

Bachelor's degree

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Access

Online databases

Internet research

Descrizione del lavoro

Aquent is proud to partner with a leading institution at the forefront of healthcare innovation, a dynamic organization dedicated to advancing patient care, research, and education. This institution is committed to excellence and is seeking talented individuals to contribute to its mission. Join a team where your work directly impacts the development and enhancement of critical programs, driving operational efficiency and fostering strong relationships across diverse departments to achieve significant advancements in healthcare services.

About The Opportunity

Step into a pivotal role where you will be instrumental in shaping the future of program development and operational excellence within a cutting-edge healthcare environment. This is more than just a supporting role; it’s an opportunity to lead, innovate, and drive significant improvements that directly benefit patient care and organizational growth. You will be at the heart of planning, implementing, and supporting new and restructured programs, ensuring seamless execution and exceptional customer service. Your independent initiative and collaborative spirit will be key as you manage complex logistics, foster crucial relationships, and streamline internal operations, making a tangible impact on the institution’s strategic objectives.

Key Responsibilities

• Lead and support projects aimed at enhancing internal operations and fostering overall growth, meticulously documenting project scope and setting clear expectations.
• Establish and facilitate workgroups to address essential processes and procedures for both existing and new services, distributing vital communications and meeting minutes.
• Leverage your understanding of care coordination workflows to effectively facilitate patient inquiries and visits.
• Oversee the production of all marketing collateral and event materials for a wide range of internal and external activities.
• Provide crucial assistance in the selection process for consultants, contractors, and vendors.
• Implement robust quality control measures to ensure all internal operations and projects adhere strictly to departmental and institutional policies.
• Facilitate the assessment, documentation, and recommendation of business process flows to achieve desired project outcomes.
• Champion an inclusive environment, demonstrating the ability to collaborate effectively with all customers, clients, and vendors, respecting diverse backgrounds and beliefs.
• Act as a dedicated ambassador for the institution within the community while carrying out all assigned duties.
• Perform additional related duties as required to support the team and organizational goals.

What You’ll Bring

• Graduation from an accredited college or university with a bachelor’s degree.
• A proven understanding and practical application of project management methodologies and process/performance improvement principles.
• Demonstrated ability to analyze and synthesize high volumes of complex information effectively.
• Exceptional ability to write clear, concise, and accurate documents.
• Outstanding written, oral, and interpersonal communication skills.
• Adept at interacting with diverse groups and international audiences.
• Superior organizational skills, capable of managing multiple projects simultaneously, prioritizing tasks, meeting deadlines, working independently, and solving problems efficiently.
• Ability to maintain strict confidentiality, exercise independent judgment, and demonstrate initiative.
• Proficiency in personal computer applications, including Word, Excel, Access, online databases, and internet research.
• Proven ability to develop engaging materials for marketing, event planning, and educational purposes.
• Strong capability to establish and nurture relationships with staff members and a variety of internal and external working groups and individuals.
• Familiarity with or the ability to quickly assimilate knowledge of a complex organizational structure and its comprehensive array of services.

Preferred Qualifications

• Additional language skills (other than English) are highly preferred.

Important Candidate Information

• Candidates must be authorized to work in the United States.
• No sponsorship will be provided for this assignment.
• This position operates on a W-2 basis.
• The schedule for this role is Monday – Friday, 7:30 AM – 4:00 PM.