Surgical Coordinator

Aquent; Newton (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Aquent is partnering with a renowned healthcare institution to fill a critical administrative coordinator role focused on surgical scheduling and patient flow. You will coordinate and schedule complex procedures, manage appointments, and serve as a primary contact to gather screening information.

The ideal candidate has 5-7 years in an admin role, healthcare experience, and strong Microsoft Office skills, excellent communication, and the ability to work independently to support clinical teams

Qualifications

• Must have strong administrative experience in a healthcare setting.
• Proven coordination and scheduling capabilities for complex procedures.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to work independently with minimal supervision.

Responsibilities

• Coordinate and schedule complex patient procedures, ensuring all necessary preparations are in place.
• Manage patient appointments, maintaining accuracy and efficiency in scheduling systems.
• Serve as a primary point of contact, promptly answering telephone inquiries and gathering essential screening information.
• Effectively take, relay, and manage messages, ensuring clear and timely communication across teams.
• Provide routine information to patients and staff, demonstrating exceptional customer service.

Education

High School Diploma or Equivalent

Associate's Degree in Related Field

Tools

Microsoft Office Suite

Job description

Aquent is proud to partner with a renowned, mission-driven healthcare institution dedicated to advancing patient care and medical innovation. This organization is at the forefront of providing exceptional health services, impacting countless lives daily through its commitment to excellence. We are seeking a highly skilled and dedicated professional to join a vital team, playing a crucial role in ensuring seamless patient journeys. In this position, your meticulous coordination and organizational prowess will directly contribute to the efficiency of critical patient procedures, profoundly impacting patient well-being and operational success.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position

About the Role

This integral role is at the heart of operational efficiency, ensuring that patients receive timely and coordinated care. You will be instrumental in facilitating critical procedures, acting as a central point of contact and coordination. Your contributions will directly enable the smooth flow of patient care, supporting clinical teams and providing essential administrative support that underpins the institution’s commitment to patient health. This position offers a unique opportunity to make a tangible difference in a dynamic healthcare environment, leveraging your organizational skills to support life-changing medical services.

Key Responsibilities

• Coordinate and schedule complex patient procedures, ensuring all necessary preparations are in place.
• Manage patient appointments, maintaining accuracy and efficiency in scheduling systems.
• Serve as a primary point of contact, promptly answering telephone inquiries and gathering essential screening information.
• Effectively take, relay, and manage messages, ensuring clear and timely communication across teams.
• Provide routine information to patients and staff, demonstrating exceptional customer service.

Must-Have Qualifications

• Demonstrated strong background in surgical scheduling or coordination.
• High School Diploma or Equivalent.
• 5-7 years of experience in an administrative role, with a preference for experience within a healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Ability to work independently with minimal supervision, demonstrating proactive problem-solving skills.
• Familiarity with hospital administration processes and healthcare regulations.
• Professional demeanor and the ability to interact effectively with all levels of staff and patients.
• Medical Clearance (OHS Requirements): Must provide proof of TB testing, MMR, Varicella (Chicken Pox), and seasonal Flu vaccination (when in season).

Nice-to-Have Qualifications

• Associate's Degree in a Related Field of Study.
• 1-2 years of experience supporting senior-level staff.