Program Coordinator

Aquent (United States); Menlo Park (CA); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Aquent collaborates with a leading healthcare institution to advance program development and operational excellence. This role leads projects, coordinates services, and enhances internal processes to improve patient care and organizational growth.

The position emphasizes independent initiative, strong communication, and collaborative work with staff, vendors, and communities to drive successful outcomes.

Competenze

• Bachelor's degree from an accredited college or university.
• Strong understanding of project management methodologies and process improvement.
• Ability to analyze and synthesize large volumes of complex information.
• Clear, concise writing and strong documentation skills.
• Excellent written, oral, and interpersonal communication.
• Ability to work with diverse groups and international audiences.
• Superior organizational skills; manage multiple projects with deadlines.
• Maintain confidentiality and exercise independent judgment.
• Proficiency with MS Word, Excel, Access; web research as needed.
• Experience creating marketing materials for events or education.

Mansioni

• Lead and support projects to improve internal operations and growth.
• Facilitate workgroups; document processes and communications.
• Assist in care coordination workflows for patient inquiries and visits.
• Oversee development of internal/external marketing collateral and events.
• Support vendor/consultant selection processes.
• Implement quality controls to ensure policy alignment.
• Document and optimize business process flows for projects.
• Collaborate with diverse teams and external partners.
• Represent the institution positively in community engagement.

Conoscenze

Project management methodologies

Process/performance improvement

Analytical synthesis of complex data

Written communication

Interpersonal communication

Organizational skills

Independent judgment & initiative

Proficiency with Word, Excel, Access,,

Marketing materials development

Relationship building

Confidentiality

Multilingual abilities (bonus)

Formazione

Bachelor's degree

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Access

Online databases

Descrizione del lavoro

Aquent is partnering with a leading institution at the forefront of healthcare innovation, dedicated to advancing patient care, research, and education. This dynamic organization is committed to excellence and is seeking talented individuals to contribute to its mission. Join a team where your work directly impacts the development and enhancement of critical programs, driving operational efficiency and fostering strong relationships across diverse departments to achieve significant advancements in healthcare services.

To be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position
• Be able to work the schedule of Monday – Friday, 7:30 AM – 4:00 PM

About the Role

Step into a pivotal role where you will be instrumental in shaping the future of program development and operational excellence within a cutting-edge healthcare environment. This is more than just a coordination role; it's an opportunity to lead, innovate, and drive significant improvements that directly benefit patient care and organizational growth. You will be at the heart of planning, implementing, and supporting new and restructured programs, ensuring seamless execution and exceptional customer service. Your independent initiative and collaborative spirit will be key as you manage complex logistics, foster crucial relationships, and streamline internal operations, making a tangible impact on the institution's strategic objectives.

What You'll Do

• Lead and support projects aimed at enhancing internal operations and fostering overall growth, meticulously documenting project scope and setting clear expectations.
• Establish and facilitate workgroups to address essential processes and procedures for both existing and new services, distributing vital communications and meeting minutes.
• Leverage your understanding of care coordination workflows to effectively facilitate patient inquiries and visits.
• Oversee the production of all marketing collateral and event materials for a wide range of internal and external activities.
• Provide crucial assistance in the selection process for consultants, contractors, and vendors.
• Implement robust quality control measures to ensure all internal operations and projects adhere strictly to departmental and institutional policies.
• Facilitate the assessment, documentation, and recommendation of business process flows to achieve desired project outcomes.
• Champion an inclusive environment, demonstrating the ability to collaborate effectively with all customers, clients, and vendors, respecting diverse backgrounds and beliefs.
• Act as a dedicated ambassador for the institution within the community while carrying out all assigned duties.
• Perform additional related duties as required to support the team and organizational goals.

Must-Have Qualifications

• Graduation from an accredited college or university with a bachelor's degree.
• A proven understanding and practical application of project management methodologies and process/performance improvement principles.
• Demonstrated ability to analyze and synthesize high volumes of complex information effectively.
• Exceptional ability to write clear, concise, and accurate documents.
• Outstanding written, oral, and interpersonal communication skills.
• Adept at interacting with diverse groups and international audiences.
• Superior organizational skills, capable of managing multiple projects simultaneously, prioritizing tasks, meeting deadlines, working independently, and solving problems efficiently.
• Ability to maintain strict confidentiality, exercise independent judgment, and demonstrate initiative.
• Proficiency in personal computer applications, including Word, Excel, Access, online databases, and internet research.
• Proven ability to develop engaging materials for marketing, event planning, and educational purposes.
• Strong capability to establish and nurture relationships with staff members and a variety of internal and external working groups and individuals.
• Familiarity with or the ability to quickly assimilate knowledge of the organization and the comprehensive array of services provided by an academic medical center.
• No specific licenses or certifications are required.

Nice-to-Have Qualifications

• Additional language skills (other than English) are highly preferred.