Program Assistant - Office Ops & Data (Madison)

TSA Hiring Service; Madison (WI); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration is seeking Program Assistants in Madison to keep offices and airport operations organized and running smoothly. You will provide administrative and program support, coordinate daily activities, process records, and prepare reports while maintaining secure records and meeting deadlines.

You will interact with managers, timekeepers, and staff across departments, ensuring accuracy and timely communications.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, HR, or scheduling functions.
• Using office software to organize information and support multiple assignments.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Attention to detail

Organization

Communication

Data entry

Scheduling

Professionalism

Discretion

Tools

Microsoft Office

Excel

Job description

Transportation Security Administration is seeking Program Assistants in Madison to keep offices and airport operations organized and running smoothly. You will provide administrative and program support, coordinate daily activities, process records, and prepare reports while maintaining secure records and meeting deadlines.

You will interact with managers, timekeepers, and staff across departments, ensuring accuracy and timely communications.