Program Assistant — Office & Ops Coordination

TSA Hiring Service; Pasadena (TX); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration (TSA) in Pasadena, MD is seeking Program Assistants to help keep TSA offices and airport operations organized, accurate, and running smoothly. You will support managers with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day needs.

The role fits someone comfortable with detailed information, juggling multiple assignments, and interfacing with diverse teams to keep schedules on track.

Qualifications

• Organization and attention to detail are essential.
• Strong written and verbal communication skills.
• Experience with data entry, tracking, and basic analysis is beneficial.
• Proficiency with Microsoft Office or equivalent workplace software.
• Experience with records and document management is helpful.
• Ability to manage calendars, meetings, and deadlines.
• Customer service and professional communication are valued.
• Discretion when handling sensitive information is important.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization & detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion with sensitive information

Job description

The Transportation Security Administration (TSA) in Pasadena, MD is seeking Program Assistants to help keep TSA offices and airport operations organized, accurate, and running smoothly. You will support managers with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day needs.

The role fits someone comfortable with detailed information, juggling multiple assignments, and interfacing with diverse teams to keep schedules on track.