Program Assistant: Office Ops & Data Tracking

Travel Security Careers; Conneaut Lake (Crawford County); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and airport field operations organized, accurate, and running smoothly. You will provide administrative and program support to managers and staff, coordinate daily activities, and maintain records and reports.

This role demands attention to detail, clear communication, and the ability to manage multiple assignments across office functions.

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written and verbal communication

Data entry and tracking

Microsoft Office

Calendar, scheduling

Customer service

Multi-tasking

Discretion with sensitive information

Tools

Microsoft Office or comparable workplace software

Job description

The Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and airport field operations organized, accurate, and running smoothly. You will provide administrative and program support to managers and staff, coordinate daily activities, and maintain records and reports.

This role demands attention to detail, clear communication, and the ability to manage multiple assignments across office functions.