Program Assistant: Dynamic Admin & Ops in Cleveland, NM

Travel Security Careers; Cleveland (OH); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration in Cleveland, OH is seeking a Program Assistant to support office operations, data tracking, and administrative coordination. The role involves assisting managers and staff with scheduling, records, payroll, and project tasks to keep the office running smoothly.

The position emphasizes attention to detail, ability to manage multiple assignments, and clear communication across teams.

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Org & detail

Written comms

Data entry

MS Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion

Job description

Transportation Security Administration in Cleveland, OH is seeking a Program Assistant to support office operations, data tracking, and administrative coordination. The role involves assisting managers and staff with scheduling, records, payroll, and project tasks to keep the office running smoothly.

The position emphasizes attention to detail, ability to manage multiple assignments, and clear communication across teams.