Program Assistant: Administrative & Operations Support

Transportation Security Careers; Atkinson (NE); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant to keep offices and airport field operations organized and efficient. Responsibilities include administrative coordination, data tracking, scheduling, and preparing internal communications to support managers and staff.

The role emphasizes detail orientation, multi‑tasking, and effective communication while maintaining records and ensuring adherence to procedures across program areas.

Qualifications

• Specialized experience for the level stated in the official vacancy.
• Experience providing administrative or program support in a busy office.
• Ability to track deadlines, prepare reports, and manage records.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization and attention to detail

Written communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion with information

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant to keep offices and airport field operations organized and efficient. Responsibilities include administrative coordination, data tracking, scheduling, and preparing internal communications to support managers and staff.

The role emphasizes detail orientation, multi‑tasking, and effective communication while maintaining records and ensuring adherence to procedures across program areas.