Program Assistant — Administrative & Data Ops (Mena)

TSA Hiring Service; Arkansas; Hybrid; USD 30,000 - 50,000; Full time

Job summary

The Transportation Security Administration is seeking Program Assistants for the Mena, AR area. Responsibilities include providing administrative and program support to TSA managers, coordinating daily office activities, and maintaining records and reports to ensure smooth operations.

These roles require strong attention to detail, the ability to manage multiple assignments, and effective communication with diverse teams.

Qualifications

• Experience providing administrative or program support in a busy office.
• Ability to track deadlines and manage multiple assignments.
• Proficiency with spreadsheets, reports, and correspondence.
• Familiarity with payroll, timekeeping, finance, HR, or scheduling functions.
• Ability to research information in files and databases.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Attention to detail

Communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion

Job description

The Transportation Security Administration is seeking Program Assistants for the Mena, AR area. Responsibilities include providing administrative and program support to TSA managers, coordinating daily office activities, and maintaining records and reports to ensure smooth operations.

These roles require strong attention to detail, the ability to manage multiple assignments, and effective communication with diverse teams.