Program Assistant: Admin & Operations in Lexington

Travel Security Careers; Lexington (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking Program Assistants in Lexington to help keep offices organized and operations running smoothly. You will support managers with administrative coordination, data tracking, scheduling, and records management, while communicating with diverse teams.

The role emphasizes attention to detail, multi-tasking, and handling sensitive information.

Qualifications

• Organization and attention to detail required.
• Strong written and verbal communication skills.
• Data entry, tracking, and basic analysis expected.
• Microsoft Office or equivalent workplace software proficiency.
• Experience with records and document management.
• Calendar, meeting, and deadline coordination skills.
• Customer service and professional communication abilities.
• Ability to manage several assignments without sacrificing accuracy.
• Discretion when handling sensitive employee or operational information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization details

Written communication

Data entry and tracking

Microsoft Office

Records management

Calendar and deadline coordination

Customer service

Multi-task management

Discretion with sensitive information

Job description

Transportation Security Administration, Department of Homeland Security is seeking Program Assistants in Lexington to help keep offices organized and operations running smoothly. You will support managers with administrative coordination, data tracking, scheduling, and records management, while communicating with diverse teams.

The role emphasizes attention to detail, multi-tasking, and handling sensitive information.