Program Assistant: Admin & Operations (Federal)

TSA Hiring Service; North Chatham (MA); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration seeks Program Assistants to help keep offices and airport field operations organized, accurate, and running smoothly. These roles support managers and staff with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

Responsibilities vary by assignment, including finance, human resources, scheduling, payroll, or workplace programs.

Qualifications

• Experience providing administrative or program support in a busy office
• Experience preparing reports, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, human resources, or scheduling
• Making recommendations based on administrative findings or reports
• Using office software to organize information

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and detail

Written and verbal communication

Data entry and tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multiple assignments management

Discretion with sensitive information

Job description

The Transportation Security Administration seeks Program Assistants to help keep offices and airport field operations organized, accurate, and running smoothly. These roles support managers and staff with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

Responsibilities vary by assignment, including finance, human resources, scheduling, payroll, or workplace programs.