Program Assistant: Admin & Operations

Travel Security Careers; Charlotte (NC); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration is seeking Program Assistants to support offices and airport field operations with administrative coordination, data tracking, scheduling, payroll, and records management. In Tyner, NC, you will help managers and teams stay organized, handle multiple tasks, and ensure timely communications.

Some postings may focus on finance, HR, scheduling, or other program areas, with responsibilities varying by vacancy.

Qualifications

• Experience providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization and detail

Written and verbal communication

Data entry and tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion with sensitive information

Job description

The Transportation Security Administration is seeking Program Assistants to support offices and airport field operations with administrative coordination, data tracking, scheduling, payroll, and records management. In Tyner, NC, you will help managers and teams stay organized, handle multiple tasks, and ensure timely communications.

Some postings may focus on finance, HR, scheduling, or other program areas, with responsibilities varying by vacancy.