Program Administrative Assistant – Office Ops & Scheduling

TSA Hiring Service; Ephrata (Lancaster County); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is hiring Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, and records management.

The role requires meticulous attention to detail, the ability to juggle multiple assignments, and clear communication across teams. Some positions may involve travel or non-standard hours to support airport operations and office needs.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Microsoft Office

Records management

Calendar coordination

Deadline coordination

Customer service

Discretion

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security is hiring Program Assistants to support managers and staff with administrative coordination, data tracking, scheduling, and records management.

The role requires meticulous attention to detail, the ability to juggle multiple assignments, and clear communication across teams. Some positions may involve travel or non-standard hours to support airport operations and office needs.