Profit-Driven Restaurant Ops Manager

Sharp Holding Inc; South Charleston (WV); On-site; USD 42,000 - 70,000; Full time

Job summary

IHOP in South Charleston, WV is seeking an Assistant Manager to oversee restaurant operations, drive profitability, and lead a team of employees. You will manage front- and back-of-house activities, uphold IHOP quality and service standards, and support daily decision-making during shifts.

The role requires strong leadership, coaching ability, and a focus on guest satisfaction, with responsibilities spanning scheduling, training, and performance feedback.

Qualifications

• Minimum 2+ years in restaurant supervisory role.
• Strong leadership and communication skills.
• Experience driving sales and controlling costs.

Responsibilities

• Oversee front and back of house operations to drive profitability and maintain IHOP standards.
• Schedule staff and manage daily operations during shifts, ensuring guest satisfaction.
• Provide coaching and feedback to employees and enforce company policies.
• Conduct line checks, ensure proper food preparation, weights, temperatures and sanitation.
• Maintain appropriate staffing levels to meet guest demand and service standards.
• Hire, train and onboard hourly staff and ensure a smooth onboarding process.
• Prepare end-of-shift reports and assist with daily cash controls and inventory checks.
• Ensure proper recipe execution and adherence to brand standards.

Skills

Staff supervision

Operations management

Sales growth

Quality standards

Job description

IHOP in South Charleston, WV is seeking an Assistant Manager to oversee restaurant operations, drive profitability, and lead a team of employees. You will manage front- and back-of-house activities, uphold IHOP quality and service standards, and support daily decision-making during shifts.

The role requires strong leadership, coaching ability, and a focus on guest satisfaction, with responsibilities spanning scheduling, training, and performance feedback.