Assistant Restaurant Manager - Drive Growth & Guest Experience

IHOP; Charleston (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

IHOP is seeking an Assistant Manager to oversee front- and back-of-house operations with a focus on profitability and guest satisfaction. You will supervise staff, ensure product quality, and uphold IHOP's service standards across shifts in Charleston, WV.

The role requires strong leadership, scheduling, and cost-control abilities. Willingness to work nights, weekends, and holidays is essential to support peak periods and ensure restaurant performance.

Responsibilities

• Manage all areas to achieve sales growth and meet profit goals.
• Oversee restaurant operations during scheduled shifts to maintain standards and quality.
• Provide feedback and coaching to staff for development and performance.
• Conduct line checks to ensure proper food safety and quality.
• Ensure adequate staffing for all times to maximize guest satisfaction.
• Hire, interview, and train hourly staff to IHOP standards.
• Orient new staff and connect them with IHOP training programs.
• Prepare shift reports and manage cash, labor, and asset controls.

Job description

IHOP is seeking an Assistant Manager to oversee front- and back-of-house operations with a focus on profitability and guest satisfaction. You will supervise staff, ensure product quality, and uphold IHOP's service standards across shifts in Charleston, WV.

The role requires strong leadership, scheduling, and cost-control abilities. Willingness to work nights, weekends, and holidays is essential to support peak periods and ensure restaurant performance.