Assistant Manager: Growth, Training & Customer Experience

Applebee's; Christiansburg (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401K

HSA

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid Training

Early Wage Access

Company discounts

Career advancement

Job summary

IHOP is seeking an Assistant Manager to support the Restaurant Manager in operating the restaurant profitably and per company procedures. You will focus on cost control, customer service, appearance, and building sales while maximizing profits.

You will lead and develop staff, ensure compliance with certifications, and uphold high standards of communication and teamwork. This role offers opportunities for advancement within the organization.

Qualifications

• Minimum 1 year of experience in Casual Restaurant industry.
• Proficiency in POS systems.
• Strong team leadership and conflict resolution abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Assist Restaurant Manager in profitable operation per company practices.
• Control costs and maximize profits while maintaining standards.
• Ensure customer service excellence and professional restaurant/employee appearance.
• Drive sales and foster employee development and growth.
• Support training and seamless operations during shifts.

Skills

POS proficiency

Team leadership

Conflict resolution

Communication skills

Customer service

Education

High School Diploma

Tools

POS systems

Job description

IHOP is seeking an Assistant Manager to support the Restaurant Manager in operating the restaurant profitably and per company procedures. You will focus on cost control, customer service, appearance, and building sales while maximizing profits.

You will lead and develop staff, ensure compliance with certifications, and uphold high standards of communication and teamwork. This role offers opportunities for advancement within the organization.