Assistant Manager - Hospitality Lead (Flexible Schedule, PTO)

IHOP; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K with up to 4% employer match

Competitive pay

Career Development opportunities

Paid Time Off – 2 weeks in year one

Job summary

IHOP is seeking an Assistant Manager to support the General Manager in running daily operations and building a high-energy team focused on exceptional guest experiences. You will balance front-of-house hospitality with back-of-house efficiency to drive profitability and uphold IHOP's brand standards.

Responsibilities include coaching and developing staff, managing schedules, controlling costs, and engaging guests with tact and professionalism.

Qualifications

• Leadership or supervisory experience preferred.
• Strong interpersonal and guest service focus.
• Excellent time management in a high-volume environment.
• Comfort using multiple administrative systems.

Responsibilities

• Lead and mentor a hospitality team to deliver consistent service.
• Assist GM with daily operations and scheduling to maximize profitability.
• Engage with guests to manage expectations and ensure satisfaction.
• Uphold food safety, sanitation, and brand standards.

Skills

Dynamic Leadership

Exceptional Communication

Operational Agility

Leadership Experience

Technical Skills

Job description

IHOP is seeking an Assistant Manager to support the General Manager in running daily operations and building a high-energy team focused on exceptional guest experiences. You will balance front-of-house hospitality with back-of-house efficiency to drive profitability and uphold IHOP's brand standards.

Responsibilities include coaching and developing staff, managing schedules, controlling costs, and engaging guests with tact and professionalism.