Production Systems Field Technician

Konica Minolta Business Solutions; Rocky Hill (CT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Vehicle maintenance compensation

Training opportunities

Job summary

Konica Minolta Business Solutions is seeking a Production Systems Specialist in the United States. The role focuses on on-site maintenance, diagnostics, and repairs for KM production, color production, and printers, with occasional travel for training.

You will support customers, manage inventory, and assist sales with service leads, while maintaining professional standards and communication. A valid driver’s license, reliable transportation, and ability to lift up to 50 pounds are required.

Qualifications

• Electrical and mechanical aptitude required.
• Experience with business equipment repair and maintenance.
• Proficient with Windows/Mac OS environments and basic networking.

Responsibilities

• Perform on-site maintenance, diagnostics, and repairs on assigned products.
• Install/de-install equipment, load drivers, and troubleshoot printing/scanning networks.
• Travel locally to customer sites and occasionally for training.
• Maintain ASL truck inventory and provide customer training.
• Complete timesheets and expense reports accurately and timely.
• Assist sales with service leads and problem accounts.

Skills

Electrical aptitude

Troubleshooting

Time management

Communication skills

Education

High School diploma or GED

Technical school training

Tools

Windows OS

Mac OS

Networking basics

Job description

Konica Minolta Business Solutions is seeking a Production Systems Specialist in the United States. The role focuses on on-site maintenance, diagnostics, and repairs for KM production, color production, and printers, with occasional travel for training.

You will support customers, manage inventory, and assist sales with service leads, while maintaining professional standards and communication. A valid driver’s license, reliable transportation, and ability to lift up to 50 pounds are required.