Production Support - New Jersey, NJ

Experis; Peapack-Gladstone (NJ); On-site; USD 83,000 - 96,000; Full time

Job summary

Experis, a leading organization in financial services, seeks a Production Support professional to join the Operations Department in New Jersey. The role focuses on supporting FRR and CRR data sourcing/adoption initiatives with strong incident ownership and proactive communication.

Ideal candidates bring 4–10 years of production support experience, solid Unix/Windows, SQL/Oracle expertise, and hands-on tooling knowledge (Dynatrace, Splunk, Autosys, Quartz, Airflow).

Qualifications

• 4 to 10 years of production support experience in financial services.
• Strong Unix/Linux and Windows operating system expertise.
• Proficiency with SQL and Oracle databases.
• Experience with shell scripting, Python, and Perl.
• Hands-on monitoring with Dynatrace and Splunk.

Responsibilities

• Lead day-to-day production support activities across platforms including Informatica, MS SQL Server, Oracle, and Unix-based systems.
• Monitor and maintain the health, availability, and performance of production applications using Dynatrace and Splunk.
• Manage batch scheduling and orchestration using Autosys, Quartz, or Airflow.
• Own incidents end-to-end, including triage, root cause analysis, resolution, stakeholder communication, and recurrence prevention.
• Support core production service functions such as incident & problem management, change & configuration management, and capacity & availability management.

Skills

Unix/Linux

Windows

SQL

Oracle

Shell scripting

Python

Perl

Dynatrace

Splunk

Tools

Informatica

MS SQL Server

Autosys

Quartz

Airflow

Job description

Our client, a leading organization in the financial services industry, is seeking a Production Support to join their team. As a you will be part of the Operations Department supporting the Finance Regulatory Reporting (FRR) and CRR Data Sourcing/Adoption initiatives. The ideal candidate will demonstrate resilience, analytical thinking, and proactive communication skills, which will align successfully in the organization.

Job Title: Production Support

Location: New Jersey, NJ

Pay Range: $60-70/hr

What's the Job?

• Lead day-to-day production support activities across platforms including Informatica, MS SQL Server, Oracle, and Unix-based systems.
• Monitor and maintain the health, availability, and performance of production applications using tools such as Dynatrace and Splunk.
• Manage batch scheduling and orchestration using Autosys, Quartz, or Airflow.
• Own incidents end-to-end, including triage, root cause analysis, resolution, stakeholder communication, and prevention of recurrence.
• Support core production service functions such as incident & problem management, change & configuration management, and capacity & availability management.

What's Needed?

• 4 to 10 years of production support experience within financial services, preferably supporting regulatory reporting environments.
• Strong technical expertise in Unix/Linux and Windows operating systems.
• Proficiency with SQL and Oracle databases.
• Experience with shell scripting, Python, and Perl.
• Hands-on experience with monitoring and observability tools such as Dynatrace and Splunk.

What's in it for me?

• Opportunity to work in a dynamic and innovative environment focused on continuous improvement.
• Engage with cutting-edge automation and AI-driven tools to enhance operational efficiency.
• Collaborate with a diverse and talented team committed to excellence.
• Develop your skills in a challenging and rewarding role within the financial services sector.
• Be part of a company that values inclusion, ethics, and responsible business practices.