Production Print Field Technician – On-site & Networking

Konica Minolta Business Solutions U.S.A., Inc.; Lenexa (KS); On-site; USD 52,000 - 76,000; Full time

Job summary

Konica Minolta is seeking a Production Systems Technician to join our field service team. You will perform on-site maintenance, diagnostics, repairs and installations on KM Production and Color production equipment, MFPs and printers, including related networking and driver tasks.

You will travel locally to customer sites, communicate with customers to ensure satisfaction, and train users on printing, scanning and basic copy functions while maintaining accurate timesheets, expense reports and

Qualifications

• High School diploma or GED required.
• Technical School training preferred.
• 1-2 years of experience related to technical/repair of business equipment.
• Certified on N+ or equivalent.
• Additional IT certifications or training are a plus.

Responsibilities

• Perform on-site maintenance, diagnostics, repairs and installations on KM Production and related equipment.
• Travel locally to customer sites; maintain territory communication and satisfaction.
• Troubleshoot networking issues and load drivers on Windows/Mac.
• Maintain ASL truck inventory for the territory.
• Train customers on basic printing, scanning and copying functions.
• Complete weekly timesheets and expense reports.
• Provide sales support as required.

Skills

Electrical/mechanical aptitude

Printing software familiarity

Windows/Mac OS networking knowledge

Time management

Teamwork

Word/Excel basics

Education

High School Diploma or GED

Technical School training preferred

Tools

N+ Certification

Job description

Konica Minolta is seeking a Production Systems Technician to join our field service team. You will perform on-site maintenance, diagnostics, repairs and installations on KM Production and Color production equipment, MFPs and printers, including related networking and driver tasks.

You will travel locally to customer sites, communicate with customers to ensure satisfaction, and train users on printing, scanning and basic copy functions while maintaining accurate timesheets, expense reports and