Production Operations Leader

Fidelity Information Services, LLC; Columbus (OH); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Benefits

Career growth

Global fintech leader

Descripción de la vacante

Fidelity Information Services, LLC is seeking a Production Operations Supervisor to oversee daily production processing and lead a team toward service reliability and high performance. The role emphasizes coaching, scheduling, and performance reviews to deliver results in a fast-paced environment.

You will analyze metrics, drive process improvements, and ensure compliance with policies and regulations while supporting client needs and business objectives.

Formación

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Typically 4+ years of operations or production experience.
• Prior leadership or supervisory experience preferred.
• Strong problem-solving, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Lead daily production operations to meet service levels and quality standards.
• Coach and manage team performance, including scheduling and performance reviews.
• Monitor workflow, resolve operational issues, and support client and business needs.
• Analyze metrics and implement process improvements to increase efficiency.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Conocimientos

Leadership

Team management

Process improvement

Production scheduling

Problem solving

Communication

Organization

Multitasking

Educación

High School Diploma or Equivalent

Bachelor's degree preferred

Descripción del empleo

Fidelity Information Services, LLC is seeking a Production Operations Supervisor to oversee daily production processing and lead a team toward service reliability and high performance. The role emphasizes coaching, scheduling, and performance reviews to deliver results in a fast-paced environment.

You will analyze metrics, drive process improvements, and ensure compliance with policies and regulations while supporting client needs and business objectives.