Production Ops Associate II: Grow, Lead & Optimize

Fidelity Information Services, LLC; Massachusetts; Presencial; USD 52.000 - 72.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Inclusive culture

Professional development

Community involvement

Fintech innovation

Descripción de la vacante

Fidelity Information Services, LLC (FIS) is seeking a Production/Operations Associate in Massachusetts to support daily production workflows, monitor targets, and troubleshoot issues. The role involves warehouse tasks, inventory handling, and cross-functional collaboration to ensure timely order fulfillment.

Applicants should have experience in production/logistics, operate material handling equipment safely, and show attention to detail.

Formación

• Experience in production, warehouse, manufacturing, logistics or operations environments.
• Ability to analyze and resolve issues using established processes.
• Experience operating material handling equipment (forklifts, order pickers, pallet jacks).
• Strong attention to detail with safety and quality focus.
• Ability to prioritize tasks in a fast-paced setting.
• Excellent communication and cross-team collaboration skills.
• Proficient with inventory/operational/reporting systems and standard apps.
• High school diploma or equivalent.

Responsabilidades

• Monitor daily production workflows to support targets and SLAs.
• Identify, troubleshoot, and resolve operational issues; escalate when needed.
• Operate warehouse equipment safely and according to standards.
• Coordinate inventory movement and order fulfillment activities.
• Track metrics and suggest process improvements for efficiency.
• Perform quality checks to ensure procedures and standards are met.
• Collaborate with operations, logistics, and support teams to resolve disruptions.
• Maintain accurate inventory records and production reports.
• Support continuous improvement initiatives to boost productivity.
• Assist onboarding and training of team members on processes.

Conocimientos

Production support

Warehouse operations

Forklift operation

Attention to detail

Multi-tasking

Communication

Inventory systems

Reporting

Educación

High school diploma or GED

Herramientas

Inventory systems

Reporting systems

Standard business apps

Descripción del empleo

Fidelity Information Services, LLC (FIS) is seeking a Production/Operations Associate in Massachusetts to support daily production workflows, monitor targets, and troubleshoot issues. The role involves warehouse tasks, inventory handling, and cross-functional collaboration to ensure timely order fulfillment.

Applicants should have experience in production/logistics, operate material handling equipment safely, and show attention to detail.