Night Shift Production Operations Lead & Trainer

Fidelity Information Services, LLC; San Antonio (TX); Presencial; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and benefits

Opportunities to learn and grow

Inclusive, diverse work environment

Resources to give back to theCommunity

Descripción de la vacante

Fidelity Information Services, LLC (FIS) in Texas is seeking an Associate Advanced, Production Operations to support daily card production operations. You will be a trusted resource for associates and shift leadership, ensuring activities are performed safely, efficiently, and to quality standards.

You will lead onboarding and training, document procedures, and drive continuous improvements while meeting production goals in a regulated environment.

Formación

• High school diploma, GED, or equivalent combination of education and relevant experience.
• Experience working in a production, manufacturing, operations, or processing environment.
• Effective problem-solving and troubleshooting skills with attention to detail.
• Strong verbal and written communication skills, including documentation of procedures and processes.
• Ability to adapt to changing priorities, work independently, and collaborate across teams.
• Ability to lift, move, and handle production materials and perform repetitive tasks as required.
• Ability to work 12-hour shifts and overtime as needed to support business requirements.

Responsabilidades

• Operate production equipment, inserters, printers, sorters, and related production systems to meet daily output targets.
• Support shift management by serving as a lead resource for production associates during daily operations.
• Assist with onboarding, training, and coaching team members on equipment, procedures, and quality standards.
• Conduct testing and validation activities for processes, materials, and equipment enhancements.
• Create, maintain, and update operational documentation, work instructions, and process guides.
• Monitor production workflows and identify opportunities to improve efficiency, accuracy, and throughput.
• Troubleshoot routine equipment and process issues to minimize downtime and maintain production schedules.
• Ensure compliance with operational, quality, security, and safety requirements in a regulated production environment.
• Track production results and communicate operational concerns, risks, and improvement opportunities to leadership.
• Perform repetitive tasks with accuracy and consistency while maintaining high quality standards and meeting deadlines.

Conocimientos

Problem-solving

Attention to detail

Communication

Adaptability

Team collaboration

Educación

GED

Descripción del empleo

Fidelity Information Services, LLC (FIS) in Texas is seeking an Associate Advanced, Production Operations to support daily card production operations. You will be a trusted resource for associates and shift leadership, ensuring activities are performed safely, efficiently, and to quality standards.

You will lead onboarding and training, document procedures, and drive continuous improvements while meeting production goals in a regulated environment.