Production Operations Specialist II

FIS; Canton (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

FIS in Canton, MA is seeking a full-time Production Operations Associate to monitor daily workflows, support inventory tasks, and uphold safety and quality standards.

In this entry-level to lead-track role, you will troubleshoot issues, coordinate material movement, track metrics, mentor teammates, and participate in continuous improvement initiatives. Join a team focused on reliable service delivery and scalable operations within fintech logistics.

Qualifications

• Experience supporting production, warehouse, or operations environments.
• Ability to identify, analyze, and resolve operational issues using established processes.
• Experience operating material handling equipment (forklifts, order pickers, or pallet jacks).
• Strong attention to detail with safety, quality, and operational accuracy.
• Ability to prioritize tasks in a fast-paced environment.
• Strong communication and collaboration across teams.
• Proficiency using inventory, operational, or reporting systems with standard apps.
• High school diploma, GED, or equivalent experience.

Responsibilities

• Monitor daily production workflows to support operational targets and service level commitments.
• Identify, troubleshoot, and resolve operational issues while escalating complex concerns as needed.
• Operate warehouse equipment and production tools in accordance with safety and operational standards.
• Coordinate inventory movement, material handling, order fulfillment, and production support activities.
• Track operational metrics and recommend process improvements that increase efficiency and quality.
• Perform quality control checks to ensure compliance with established procedures and standards.
• Collaborate with operations, logistics, and support teams to resolve workflow disruptions.
• Maintain accurate inventory records, production documentation, and operational reports.
• Support continuous improvement initiatives that enhance productivity and operational performance.
• Assist with onboarding and training team members on processes, procedures, and best practices.

Skills

Attention to detail

Communication skills

Prioritization

Team collaboration

Education

High school diploma or GED

Tools

Forklift operation

Inventory software

Warehouse management systems

Job description

FIS in Canton, MA is seeking a full-time Production Operations Associate to monitor daily workflows, support inventory tasks, and uphold safety and quality standards.

In this entry-level to lead-track role, you will troubleshoot issues, coordinate material movement, track metrics, mentor teammates, and participate in continuous improvement initiatives. Join a team focused on reliable service delivery and scalable operations within fintech logistics.