Advanced Production Operations Associate & Lead Trainer

Fidelity Information Services, LLC; Texas; Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Fidelity Information Services, LLC in Texas is seeking an Associate Advanced, Production Operations to support daily card production, lead as a resource for associates and shift leadership, and help ensure safety, quality, and efficiency in a regulated production environment.

The role combines hands-on equipment duties with leadership support activities, including onboarding, training, testing, process documentation, and continuous improvement initiatives to achieve production goals.

Formación

• High school diploma or GED.
• Experience working in a production, manufacturing, operations, or processing environment.
• Effective problem-solving and troubleshooting skills with attention to detail.
• Strong verbal and written communication skills, including documentation of procedures and processes.
• Ability to adapt to changing priorities, work independently, and collaborate across teams.
• Ability to lift, move, and handle production materials and perform repetitive tasks as required.
• Ability to work 12-hour shifts and overtime as needed to support business requirements.

Responsabilidades

• Operate production equipment, inserters, printers, sorters, and related production systems to meet daily output targets.
• Support shift management by serving as a lead resource for production associates during daily operations.
• Assist with onboarding, training, and coaching team members on equipment, procedures, and quality standards.
• Conduct testing and validation activities for processes, materials, and equipment enhancements.
• Create, maintain, and update operational documentation, work instructions, and process guides.
• Monitor production workflows and identify opportunities to improve efficiency, accuracy, and throughput.
• Troubleshoot routine equipment and process issues to minimize downtime and maintain production schedules.
• Ensure compliance with operational, quality, security, and safety requirements in a regulated production environment.
• Track production results and communicate operational concerns, risks, and improvement opportunities to leadership.
• Perform repetitive tasks with accuracy and consistency while maintaining high quality standards and meeting deadlines.

Conocimientos

Leadership

Communication

Problem-solving

Educación

High school diploma or GED

Descripción del empleo

Fidelity Information Services, LLC in Texas is seeking an Associate Advanced, Production Operations to support daily card production, lead as a resource for associates and shift leadership, and help ensure safety, quality, and efficiency in a regulated production environment.

The role combines hands-on equipment duties with leadership support activities, including onboarding, training, testing, process documentation, and continuous improvement initiatives to achieve production goals.