Product Success Partner U4F (Fully Remote)

Unit4; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Trust culture

Flexible Leave PTO

Remote working

Wellbeing days

Growth opportunities

Descripción de la vacante

Unit4 in the United States is a cloud company redefining ERP for mid-market, people-centric organisations. We are an agile, fast-growing team focused on helping customers realise value through adoption and collaboration.

As a Customer Success partner, you will link business objectives to product adoption, identify gaps, and work with internal teams to accelerate outcomes.

Responsabilidades

• Partner with CSMs to shape customer Success Plans and link business objectives to product adoption.
• Identify adoption gaps and optimisation opportunities using deep Unit4 Financials knowledge.
• Support Value Enhancement Services and collaborate with internal teams to accelerate customer outcomes.

Descripción del empleo

• Unit4 is a cloud company with over 40 years of heritage, redefining ERP for mid-market people-centric organisations.
• We empower people by providing tools for autonomy and focus on improving how work feels.

What You'll Do:

• Partner with CSMs to shape customer Success Plans and link business objectives to product adoption.
• Identify adoption gaps and optimisation opportunities using deep Unit4 Financials knowledge.
• Support Value Enhancement Services and collaborate with internal teams to accelerate customer outcomes.

Who We Are:

• A people-first community that nurtures all areas of your working experience.
• We celebrate uniqueness and support authenticity through Employee Resource Groups.

What We Offer:

• A culture built on trust, accountability, and autonomy.
• Flexible Leave PTO, remote working opportunities, Global Wellbeing Days, and growth opportunities.

Unit4

Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. They are an agile, fast-growing company with over 40 years of heritage, focused on improving how people work.