Senior Product Associate — Portfolio & Planning Leader

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, DE, seeks a Senior Product Associate to steer the Personalization & Insights portfolio.

You’ll partner with Product, Engineering, and senior leaders to plan, release, and operationalize features that improve customer experiences and decision-ready insights. You’ll lead planning cycles, dashboards, and executive-ready materials, driving transparency, governance, and alignment in a fast-paced environment while sharpening leadership narratives and cross-team

Qualifications

• 5+ years of product management or equivalent experience.
• Deep knowledge of the product development life cycle and data analytics.
• Experience leading lifecycle activities from discovery to value management.
• Experience in portfolio operations, strategy, or operations within a matrixed environment.
• Ability to lead planning cadences and cross-team execution.
• Experience building management reports and dashboards with meaningful metrics (OKRs, KPIs).
• PM/Program management across multiple concurrent workstreams with cross-team dependencies.
• Ability to influence without direct authority and align competing priorities.
• Strong communication to synthesize inputs into concise narratives.
• Proficiency with Jira, Jira Align, Confluence, and advanced Excel.

Responsibilities

• Define, track, and analyze OKRs and key business metrics to identify trends.
• Synthesize portfolio dynamics into actionable insights for decisions.
• Create executive-ready materials with clear messages for leaders.
• Partner across a matrixed org to drive alignment and timely decisions.
• Operationalize quarterly and continuous planning cycles with templates and milestones.
• Improve transparency with dashboards, RAID tracking, and plan-vs-actual reporting.
• Standardize operating rhythms, templates, due dates, and reviews.
• Provide a consolidated portfolio view of priorities and capacity.
• Drive risk tracking and path-to-green with owners and actions.
• Advance controls readiness by keeping inventories and process maps current.
• Develop leadership narratives summarizing performance and risks.

Skills

Product management

Portfolio planning

Stakeholder alignment

Data analytics

OKRs & KPIs

Cross-functional leadership

Jira/Jira Align/Confluence

Advanced Excel

Tools

Jira

Jira Align

Confluence

Excel

Job description

JPMorgan Chase & Co. in Wilmington, DE, seeks a Senior Product Associate to steer the Personalization & Insights portfolio.

You’ll partner with Product, Engineering, and senior leaders to plan, release, and operationalize features that improve customer experiences and decision-ready insights. You’ll lead planning cycles, dashboards, and executive-ready materials, driving transparency, governance, and alignment in a fast-paced environment while sharpening leadership narratives and cross-team