Product Operations Generalist: Build & Optimize End-to-End

Ramp Corp.; New York; On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Flexible PTO

Centralized home-office equipment

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is seeking ambitious generalists for Product Operations to turn difficult customer and business problems into improved products and workflows. You will own a problem space from investigation through execution and measurement, collaborating with Product, Engineering, Design, Data, and customer-facing teams to ship impact.

This NYC-based role requires in-person work at least 2 days per week at our HQ near Madison Square Park, with growth opportunities across Product Operations, Product

Qualifications

• 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup.
• Owns problems end to end and delivers outcomes beyond initial analysis or recommendation.
• Strong quantitative reasoning: can work with messy data and translate findings into decisions.
• Customer curiosity and practical judgment to identify which problems matter and how to solve them.
• Strong communication skills to earn trust across technical and business teams.
• Resourcefulness and openness to feedback; learns unfamiliar subjects quickly.
• Experience using AI tools to build something or improve a workflow with quality checks.

Responsibilities

• Own customer and operational outcomes.
• Find underlying problems by combining customer conversations, observations, and data.
• Make clear recommendations on where to invest in processes, automation, or product changes.
• Build and improve workflows and AI-assisted solutions; validate outputs and measure benefits.
• Bring changes into use with empathy; manage readiness and post-launch follow-up.
• Lead across teams; define metrics, establish owners, resolve dependencies, and keep work moving.

Skills

Product Operations

Quantitative reasoning

Customer interviewing

Cross-functional collaboration

AI tools usage

Tools

AI tools

Job description

Ramp is seeking ambitious generalists for Product Operations to turn difficult customer and business problems into improved products and workflows. You will own a problem space from investigation through execution and measurement, collaborating with Product, Engineering, Design, Data, and customer-facing teams to ship impact.

This NYC-based role requires in-person work at least 2 days per week at our HQ near Madison Square Park, with growth opportunities across Product Operations, Product