Product Operations Builder: End-to-End Impact

Ramp; San Francisco (CA); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Wellness stipend

Intra-office travel budget

Weekly coffee stipend

Job summary

Ramp is seeking ambitious generalists for Product Operations to turn complex customer and business problems into improved products and workflows. You will own a problem space from investigation to measurement and work with Product, Engineering, Design, Data, and customer-facing teams to drive impact.

The role offers substantial responsibility, with opportunities to grow into Product Management, Business Operations, or AI Operations based on strengths and Ramp’s needs.

Qualifications

• Experience leading end-to-end initiatives and delivering measurable outcomes.
• Strong ability to analyze data, check assumptions, and translate findings into decisions.
• Curiosity about which problems matter most and how to solve them.
• Excellent written and verbal communication across technical and business teams.
• Self-starting, receptive to feedback, and able to learn quickly from unfamiliar subjects.
• Experience using AI tools to build or improve workflows.

Responsibilities

• Own defined product-facing outcomes and establish baselines to track improvements.
• Diagnose underlying problems using customer conversations, operations data, and observations.
• Provide clear recommendations on where automation or product investment yields the greatest impact.
• Create practical tools and automations, including AI-assisted solutions, to reduce repetitive work.
• Ensure operational readiness and enablement; collect feedback and follow through after launches.
• Lead across teams by defining metrics, establishing ownership, and resolving dependencies.

Skills

Product management

Ownership

Quantitative reasoning

Customer curiosity

Communication

Resourcefulness

AI tools experience

Job description

Ramp is seeking ambitious generalists for Product Operations to turn complex customer and business problems into improved products and workflows. You will own a problem space from investigation to measurement and work with Product, Engineering, Design, Data, and customer-facing teams to drive impact.

The role offers substantial responsibility, with opportunities to grow into Product Management, Business Operations, or AI Operations based on strengths and Ramp’s needs.