Product Operations Specialist | Generalist

The available sources do not contain information about the company name for rounx.com.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Ramp is seeking a Product Operations Specialist to own operations for key products and help shape Ramp's scaling strategy. You will partner with product managers, engineers, and customer-facing teams to define data-driven roadmaps, build automation, and ensure smooth product launches.

Responsibilities include driving process improvements, analyzing product performance, managing partner relationships, and resolving incidents efficiently.

Qualifications

• 2+ years of experience in product management, operations, or strategy.
• Strong analytical skills with ability to translate data into actions.
• Experience engaging with customers and mentoring juniors.

Responsibilities

• Own the operations for key Ramp products.
• Drive process improvements and data-driven roadmaps.
• Analyze product performance and incidents; resolve quickly.
• Manage partner relationships with internal and external teams.

Skills

SQL proficiency

Analytical thinking

Cross-functional collaboration

Tools

Retool

Python

Java

React

Job description

Product Operations Specialist | Generalist Ramp is building intelligent financial infrastructure that automates how over $200B in annual spend flows through 70,000+ companies. As a Product Operations Specialist, you will own the operations for key products while shaping Ramp's internal scaling strategies. You will collaborate with product managers, engineers, and customer-facing teams to define data-driven roadmaps, build automation, and ensure smooth product launches.

Responsibilities include driving process improvements, analyzing product performance, managing partner relationships, and resolving incidents efficiently.

Candidates should have at least two years of experience in product management, operations, or strategy roles, with a track record of executing complex cross-team initiatives. Strong analytical skills, including SQL proficiency, and the ability to translate data into actionable insights are required. Experience engaging directly with customers, mentoring junior team members, and working in ambiguous environments is essential. Familiarity with low-code platforms like Retool, technical programming (Python, Java, React), or consulting experience is a plus. The role requires in-person presence at Ramp's NYC HQ at least two days per week.