Product Operations Builder — Own End-to-End Impact

Ramp Corp.; New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Flexible PTO

Centralized home-office equipment

Health and wellness stipend

Budget for intra-office travel

Weekly coffee stipend

Job summary

Ramp is seeking ambitious generalists for Product Operations, owning problems from investigation to measurement and driving improvements across product, engineering, design, and data teams. You will build understanding and product judgment, with opportunities to grow into broader leadership roles based on performance.

The role requires in-person activity at our NYC HQ at least 2 days per week. You will tackle customer workflow issues, create automation to reduce manual work, and partner with

Qualifications

• 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup.
• Own customer understanding and deliver outcomes beyond initial analysis.
• Strong quantitative reasoning with messy data and clear findings.

Responsibilities

• Own customer and operational outcomes. Establish baseline and improve experience.
• Find the underlying problem using customer conversations, observations, and data.
• Make clear recommendations on process changes, automation, or product investments.
• Build and improve workflows, including AI-assisted solutions, to reduce repetitive work.
• Bring changes into use with empathy, managing readiness and feedback after launches.
• Lead across teams: define metrics, assign owners, manage dependencies.

Skills

Banking/Finance

Product mgmt

Business ops

Quantitative reasoning

Customer empathy

Communication

AI tools

Job description

Ramp is seeking ambitious generalists for Product Operations, owning problems from investigation to measurement and driving improvements across product, engineering, design, and data teams. You will build understanding and product judgment, with opportunities to grow into broader leadership roles based on performance.

The role requires in-person activity at our NYC HQ at least 2 days per week. You will tackle customer workflow issues, create automation to reduce manual work, and partner with