Product Operations Builder for End-to-End Impact

Ramp; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Weekly coffee stipend

Relocation coverage to NYC or SF

Job summary

Ramp is seeking ambitious generalists for Product Operations who will own problems from investigation through execution and measurement. You will collaborate with Product, Engineering, Design, Data, and customer-facing teams to turn difficult problems into better products and processes.

In-person collaboration at our NYC HQ is expected at least 2 days per week. You will build customer understanding, product judgment, and technical fluency, with opportunities for broader ownership across Product

Qualifications

• 2-6 years experience in banking, private equity, consulting, or in product management or business operations roles at a demanding startup.
• Owns problems end to end with ownership and impact beyond initial analysis.
• Strong quantitative reasoning; able to work with messy data and translate findings into decisions.
• Customer curiosity and practical judgment to identify which problems matter most.
• Strong communication skills enabling trust across technical and business teams.
• Resourcefulness and willingness to learn unfamiliar subjects quickly.
• Experience using AI tools to build or improve workflows with quality checks.

Responsibilities

• Own customer and operational outcomes; establish baseline and drive improvements.
• Identify underlying problems through customer conversations, observations, and data.
• Make clear recommendations maximizing impact via process changes, automation, or product investment.
• Build and improve workflows and automations, including AI-assisted solutions, to reduce repetitive work.
• Ensure operational readiness and enablement, collect feedback, and follow through after launches.
• Lead across teams by defining metrics, owners, dependencies, and maintaining momentum.

Skills

Product Operations

Data analysis

Customer empathy

Cross-functional

AI tools experience

Tools

APIs

Low-code platforms

Job description

Ramp is seeking ambitious generalists for Product Operations who will own problems from investigation through execution and measurement. You will collaborate with Product, Engineering, Design, Data, and customer-facing teams to turn difficult problems into better products and processes.

In-person collaboration at our NYC HQ is expected at least 2 days per week. You will build customer understanding, product judgment, and technical fluency, with opportunities for broader ownership across Product