PROCESSING SPECIALIST

ALPHA WARRANTY SERVICES INC; South Jordan (UT); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

401k match

Paid Time Off

Tuition Assistance

Life and Disability insurance

Job summary

Alpha Warranty Services Inc. is seeking a detail-oriented Administrative/Data Entry Specialist to manage agent and dealership records, process requests from Sales and internal teams, and ensure all documents are accurate and compliant.

The role emphasizes data integrity, timely processing, and collaboration with multiple departments in a fast-paced environment. Ideal candidates will have 1–3 years in data entry or admin support, strong Excel skills, and experience with CRM systems.

Qualifications

• 1-3 years experience in data entry, processing, operations, or administrative support.
• Proficiency in Microsoft Office Suite, including Excel and Outlook.
• Strong organizational skills with attention to detail.
• Effective verbal and written communication in a professional manner.
• Experience with CRM or workflow systems preferred.
• Ability to work independently and escalate issues when needed.

Responsibilities

• Enter and maintain agent and dealership information with accuracy and timeliness.
• Review and process requests from Sales and internal teams; identify missing data.
• Process agent commission updates and adjustments per guidelines.
• Ensure agreements and documents are complete and compliant.
• Organize and maintain records in line with policies.
• Perform self-audits and quality checks to maintain accuracy.
• Prioritize and manage incoming requests to meet SLAs.
• Research and resolve processing issues with documentation and system data.
• Monitor outcomes and escalate trends as appropriate.
• Support continuous improvement by providing workflow feedback.

Skills

Data entry

Administrative support

Attention to detail

Communication

Tools

Microsoft Office Suite

Microsoft Dynamics CRM

Excel

Job description

You will stretch your talents as you work to maintain an in-depth knowledge of our available products and services and successfully communicate with multiple departments to ensure compliance requirements are met. Your attention to detail and accurate work is essential for success in this role.A veteran owned business since 2002, Alpha Warranty Services is a multi-award-winning, nationally recognized Vehicle Service Contract (VSC) provider. With Alpha Warranty, you’ll have the opportunity to connect and collaborate with members of our awesome team for success in your job responsibilities, which, in addition to what we’ve described above, also include:Enter and maintain agent and dealership information in company systems with a strong focus on accuracy, timeliness, and data integrityReview and process requests submitted by Sales and internal teams, identifying missing, incorrect, or incomplete documentation and proactively following up as neededProcess agent commission updates and adjustments in accordance with approved requests, established guidelines, and compliance requirementsEnsure all agreements, contracts, and supporting documentation are complete, accurate, and compliant prior to processingOrganize, maintain, and update records, files, and documentation in alignment with company policies, regulatory standards, and internal controlsPerform self-audits and quality checks to identify errors, reduce risk, and maintain high accuracy standardsPrioritize and manage incoming requests to meet daily service levels and project-based deadlinesResearch and resolve processing issues by reviewing system data, following documented procedures, and collaborating with team members when neededMonitor request outcomes and basic performance metrics using departmental tools, escalating issues or trends as appropriateParticipate in continuous improvement efforts by providing feedback on workflows, testing changes, and supporting process enhancementsWhat you need for success:1-3 years experience in data entry, processing, operations, or administrative support rolesProficiency in Microsoft Office Suite, including Excel and OutlookStrong organizational skills with the ability to manage multiple tasks and deadlinesHigh attention to detail with the ability to accurately review and process dataEffective verbal and written communication skills with a professional, collaborative demeanorExperience with CRM, workflow, or task-tracking systems preferred (e.g., Microsoft Dynamics CRM)Basic understanding of operational processes, documentation standards, or compliance-driven environmentsStrong problem-solving skills and sound judgment, with a focus on accuracy and risk awarenessAbility to work quickly, learn new tools, systems, and proceduresAbility to work independently while knowing when to ask questions or escalate issuesExperience working in an office setting; prior experience with loan processing, sales support or dealership operations strongly preferredPreferred experience supporting compliance-focused procedures, including documentation review, accuracy standards, and adherence to internal policiesWhat’s in it for you?An exceptionally supportive company culture that places people over profitConsistent Monday – Friday schedulesFair and competitive compensation + bonus opportunitiesHealth insurance options with generous company contributionsDental and Vision coverageLife and Disability insurance (100% company paid + options for more!)Competitive 401k match programPaid Time Off (PTO) and Paid HolidaysPaid Volunteerism Time Off (VTO) to support your communityLegal and Pet insurance optionsFree Roadside Assistance for your personal vehicleTuition Assistance ProgramOngoing professional training and developmentEmployee incentive and recognition programsA state-of-the-art office building with outstanding features and amenities, including free onsite fitness center, basketball court, game room with bowling alley, and electronically adjustable workstationsHow well do our values align with yours? We will always work to do the right thing and focus on the customer. We believe you must take action and be accountable to move forward. In the end, we all want to enjoy life! Do we sound like a match? Apply now!About Alpha Warranty Services:Alpha Warranty Services provides a full line of unique and useful vehicle protection products and services. Founded in 2002 on a value system of integrity, dependability, and providing the best service, Alpha Warranty has enjoyed consistent growth and helped forge long-term partnerships with industry-leading auto dealerships across the country. The company takes pride in creating quality product and service innovations and fostering employee development. Because of this, Alpha has received recognition from multiple organizations including the MWCN Utah 100 for Fastest Growing Company, the Salt Lake Tribune for being a Top Workplace, and the American Business Awards for Veteran-Owned Company of the Year. If you want a rewarding and challenging career where you can work hard and play hard, join the Alpha team today.Learn more about Alpha Warranty and our affiliated companies at www.alphawarranty.com and www.alignsolarprotection.com