Service Warranty Administrator

Priority Dispatch Corp.; Irving (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Priority Dispatch Corp. is seeking a detail-oriented Service Warranty Administrator to support our dealership service department by managing warranty claims and ensuring accuracy throughout the process.

You will coordinate with service and parts teams, review guidelines, and monitor deadlines to maximize reimbursements and deliver exceptional customer service.

Qualifications

• Experience with automotive warranty claims (preferred).
• Detail-oriented with strong organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and follow-up skills.
• Comfortable with dealership systems and Microsoft Office.
• Positive attitude, team-first mindset, and a drive for accuracy.

Responsibilities

• Process and submit warranty claims.
• Review repair orders for warranty compliance.
• Follow up on unpaid or denied claims.
• Maintain accurate warranty records.
• Work with service and parts teams to ensure claim accuracy.
• Monitor manufacturer warranty guidelines and deadlines.

Skills

Warranty claims

Organization

Prioritization

Communication skills

Follow-up

MS Office

Tools

Dealership systems

Microsoft Office

Job description

Service Warranty AdministratorAre you highly organized, detail-oriented, and passionate about keeping things running smoothly behind the scenes? We're looking for a Service Warranty Administrator who thrives in a fast-paced dealership environment and takes pride in delivering accurate, timely results.In this role, you'll be the key connection between our service department and manufacturer warranty programs, ensuring claims are processed correctly, reimbursements are maximized, and our customers receive exceptional support.Employee Benefits & Compensation Package:We are proud to offer a competitive and comprehensive benefits package, including:Paid time off (PTO) and Holiday payCompany paid life insuranceHealth and wellness plansMedical, dental, vision, and supplemental insuranceFlexible Spending accountsFinancial retirement plans WITH COMPANY MATCHING401K and ROTHEmployee vehicle and service discountsRole Responsibilities:Process and submit warranty claims.Review repair orders for warranty compliance.Follow up on unpaid or denied claims.Maintain accurate warranty records.Work with service and parts teams to ensure claim accuracy.Monitor manufacturer warranty guidelines and deadlines.Employee Prerequisites:Experience with automotive warranty claims (preferred)Detail-oriented with strong organizational skillsAbility to manage multiple priorities and meet deadlinesStrong communication and follow-up skillsComfortable with dealership systems and Microsoft OfficePositive attitude, team-first mindset, and a drive for accuracyJob Type:Full-timeWe are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.