DIRECTOR INSURANCE OPERATIONS

Alpha Warranty Services, Inc; South Jordan (UT); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision coverage

401k match program

PTO and Paid Holidays

Volunteer time off (VTO)

Job summary

Lone Peak Insurance Company seeks a Director of Insurance Operations to lead carrier operations, licensing, filings, and regulatory affairs for multi-state governance. You will own ERM documentation, prepare board materials, coordinate with regulators and external advisors, and drive enterprise compliance across Alpha Warranty Services and Cadence Innovations Group.

Exemplary communication, deep P&C knowledge, and a track record with NAIC filings and regulatory responses are required.

Qualifications

• Statutory accounting experience, NAIC filings knowledge.
• Experience managing state licensing and DOI filings.
• Strong written communication for regulatory responses and board materials.
• ERM and compliance program familiarity.

Responsibilities

• Oversee carrier operations and state licensing expansion.
• Coordinate quarterly and annual financial statements with NAIC and regulators.
• Maintain enterprise risk management documentation and risk register.
• Prepare board meeting materials and manage regulatory correspondence.
• Coordinate advisor and regulator interactions and ensure compliance.

Skills

Statutory accounting

State licensing

DOI filing

Regulatory correspondence

ERM documentation

Board materials

Regulatory coordination

Job description

DIRECTOR INSURANCE OPERATIONS# DIRECTOR INSURANCE OPERATIONSLegal Address - South Jordan, UT 84095## OverviewPosition TypeFull Time## Description# About This RoleLone Peak Insurance Company (LPIC) is a Utah-domiciled P&C carrier that underwrites contractual liability insurance policies backing vehicle service contracts administered by Alpha Warranty Services. We need someone to own the day-to-day operation of this carrier—licensing, statutory filings, regulatory correspondence, ERM documentation, board preparation, and outside advisor coordination.This is an execution role with real authority over carrier operations. You will also take on operational projects across Alpha Warranty and Cadence Innovations Group as priorities shift. The work is varied, and the person in this seat will touch almost every part of how a specialty insurer actually runs.# What You Own## Carrier Operations (~70%)* State licensing and expansion. Coordinate filings, custodial agreements, and DOI correspondence with outside counsel. Manage the multi-state admission pipeline.* Statutory financial statements. Manage the preparation and filing process for quarterly and annual statements with the NAIC and state regulators. This includes gathering source data, coordinating with outside accountants, reviewing drafts, and ensuring deadlines are met.* Enterprise risk management. Maintain the risk register, assign owners, run the quarterly review cycle, and document risk appetite and tolerance thresholds.* Board and advisory board support. Help prepare meeting materials, record minutes, collect conflict-of-interest statements, and coordinate advisory board scheduling.* Compliance administration. Manage compliance software, regulatory correspondence, and examination support.* Reinsurance operations. Handle routine reporting and settlement mechanics with reinsurance partners.* Advisor coordination. Serve as the day-to-day point of contact for regulatory counsel, AM Best consultants, independent actuaries, and outside accountants.## Group Operations (~30%)* Operational project support across Alpha Warranty Services and Cadence Innovations Group, including vendor contract reviews, policy documentation, process improvements, and finance team projects as directed by the CFO.* Help build redundancy and documentation into finance and compliance processes.## Qualifications# Requirements## Must-Haves* Statutory accounting experience. You have prepared or reviewed NAIC annual and quarterly statements for a P&C carrier.* State licensing and DOI filing experience. You have managed admission applications, responded to regulator inquiries, and tracked multi-state compliance obligations.* 5+ years working at or directly with a P&C insurance carrier or reinsurer. Agency and brokerage experience does not substitute.* Strong written communication. This role produces memos, policies, regulatory responses, and board materials.## Strong Preferences* ERM or compliance program experience. You have built or maintained a risk register, run a compliance committee, or prepared ERM documentation for a regulator or rating agency.* Reinsurance operations knowledge, including cession reporting, trust administration, or assumed/ceded premium accounting.* Small-carrier background. We need someone comfortable operating with minimal infrastructure and broad responsibility.* AM Best exposure. You have participated in a rating process, helped prepare materials for an analyst meeting, or worked at a rated carrier. You do not need to have led the presentation, but you need to understand what AM Best evaluates and why.* CPA or insurance designation (CPCU, AINS, ARe) is a plus, not a requirement.**What’s in it for you?*** An exceptionally supportive company culture that places people over profit* Consistent Monday – Friday schedules* Fair and competitive compensation + bonus opportunities* Health insurance options with generous company contributions* Dental and Vision coverage* Life and Disability insurance (100% company paid + options for more!)* Competitive 401k match program* Paid Time Off (PTO) and Paid Holidays* Paid Volunteerism Time Off (VTO) to support your community* Legal and Pet insurance options* Free Roadside Assistance for your personal vehicle* Tuition Assistance Program* Ongoing professional training and development* Employee incentive and recognition programs* A state-of-the-art office building with outstanding features and amenities, including free onsite fitness center, basketball court, game room with bowling alley, and electronically adjustable workstations**More about us:**Cadence Innovations is a holding enterprise for the flagship company - Alpha Warranty Services and several other business entities. Alpha Warranty provides a full line of unique and useful vehicle protection products and services. Founded in 2002 on a value system of integrity, dependability, and providing the best service, Alpha Warranty has enjoyed consistent growth and helped forge long-term partnerships with industry-leading auto dealerships across the country. The company takes pride in creating quality product and service innovations and fostering employee development. Because of this, Alpha has received recognition from multiple organizations including the MWCN Utah 100 for Fastest Growing Company, the Salt Lake Tribune for being a Top Workplace, and the American Business Awards for Veteran-Owned Company of the Year. If you want a rewarding and challenging career where you can work hard and play hard, join the team of Cadence Innovations Group.