Data & Compliance Processing Specialist

Alpha Warranty Services, Inc.; South Jordan (UT); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision coverage

401k match program

Paid Time Off

Paid Holidays

Paid Volunteerism Time Off

Life and Disability insurance

Tuition Assistance Program

Onsite fitness center

Job summary

Alpha Warranty Services, Inc. is seeking a meticulous data entry and administrative support professional in South Jordan, UT. You will maintain agent and dealership records, review requests, and ensure compliance and accuracy across company systems.

The role involves processing documents, managing records, performing self-audits, meeting daily service levels, and supporting continuous improvement while communicating professionally with multiple departments.

Qualifications

• 1-3 years experience in data entry, processing, operations, or administrative support roles
• Proficiency in Microsoft Office Suite including Excel and Outlook
• Strong organizational skills with the ability to manage multiple tasks and deadlines
• High attention to detail with the ability to accurately review and process data
• Effective verbal and written communication skills with a professional, collaborative demeanor
• Experience with CRM, workflow, or task-tracking systems preferred (e.g., Microsoft Dynamics CRM)
• Basic understanding of operational processes, documentation standards, or compliance-driven environments
• Strong problem-solving skills and sound judgment, with a focus on accuracy and risk awareness
• Ability to work quickly, learn new tools, systems, and procedures
• Ability to work independently while knowing when to ask questions or escalating issues
• Experience working in an office setting; prior experience with loan processing, sales support or dealership operations strongly preferred
• Preferred experience supporting compliance-focused procedures, including documentation review, accuracy standards, and adherence to internal policies

Responsibilities

• Enter and maintain agent and dealership information in company systems with accuracy and timeliness
• Review and process requests submitted by Sales and internal teams, identifying missing or incorrect documentation
• Process agent commission updates and adjustments per guidelines and compliance requirements
• Ensure all agreements, contracts, and supporting documentation are complete and compliant
• Organize, maintain, and update records and files in line with policies and controls
• Perform self-audits and quality checks to identify errors and reduce risk
• Prioritize and manage incoming requests to meet daily service levels
• Research and resolve processing issues by reviewing data and collaborating with team
• Monitor outcomes and metrics using departmental tools, escalate issues as needed
• Participate in continuous improvement by providing workflow feedback and testing changes

Skills

Data entry

Attention to detail

Communication

Time management

Independent work

Problem solving

Tools

Microsoft Excel

Microsoft Outlook

CRM systems (Dynamics CRM)

Job description

Alpha Warranty Services, Inc. is seeking a meticulous data entry and administrative support professional in South Jordan, UT. You will maintain agent and dealership records, review requests, and ensure compliance and accuracy across company systems.

The role involves processing documents, managing records, performing self-audits, meeting daily service levels, and supporting continuous improvement while communicating professionally with multiple departments.