Process Manager Associate — Drive Impact & Growth

Capital One Group; Plano (TX); On-site; USD 81,000 - 92,000; Full time

Job summary

Capital One is seeking a Sr. Associate, Process Manager in Plano, TX to monitor and optimize business processes, write clear process maps, and drive improvements across functions. You will collect and analyze process data to support sustainable practices and deliver measurable results.

The role emphasizes collaboration with teams, preparing documentation, and presenting updates at various levels of the organization. A strong background in BPM and project management is required.

Qualifications

• High School Diploma or GED not specified; requires knowledge of MS Office and collaboration across teams.
• Experience in managing processes and projects with cross-functional teams is expected.
• Lean Six Sigma is a plus for process improvement initiatives.

Responsibilities

• Monitor processes to ensure they are followed by the business and identify risks.
• Write process maps, procedures, and maintain documentation for processes.
• Develop project plans to execute process development and re-engineering and communicate updates.

Skills

Microsoft Office

G Suite

Business Process Management

Project Management

Risk Management

Education

Bachelor’s Degree or military experience

Tools

Lean Six Sigma Certification

Job description

Capital One is seeking a Sr. Associate, Process Manager in Plano, TX to monitor and optimize business processes, write clear process maps, and drive improvements across functions. You will collect and analyze process data to support sustainable practices and deliver measurable results.

The role emphasizes collaboration with teams, preparing documentation, and presenting updates at various levels of the organization. A strong background in BPM and project management is required.