Process Design & Transformation Specialist

Bank of America Corporation; Chandler (AZ); Presencial; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

Bank of America, Chandler, AZ, is seeking an experienced professional to lead process improvement and transformation initiatives in support of Operational Excellence. The role collaborates with business leaders and tech teams to deliver cost efficiencies, quality, and productivity improvements while managing budgets and timelines.

The ideal candidate has 5+ years in IE or related fields, strong communications, and a background in consulting/advisory with finance sector exposure.

Qualificações

• 5+ years in IE, business process design, operations modeling or related fields.
• Excellent written & verbal communications.
• Able to obtain working knowledge of key technologies deemed part of target state solutions.
• Consulting/advisory experience is an advantage.
• IE fundamentals in Financial Services experience is an advantage.
• Experience in analysis of information and data.
• Logical and systematic approach to solving unstructured problems.
• Facilitation and meeting management skills.

Responsabilidades

• Create clear, coherent and rigorous approach to lead working team from problem identification to solution design using value-based and human centered methods such as Design Thinking, Business Process Design and Six Sigma.
• Provide solutions to complex business and business operation problems where the situation analysis requires an in-depth understanding of key operational levers.
• Interacts with senior leaders, Product Managers and Business Architects to architect and influence operational design.
• Communicates and negotiates vertically and horizontally to align design objectives.
• Assists/facilitates and develops workshop and co-creation sessions with PM/PO and extended teams.
• Use process engineering, design thinking, agile approaches to enable Product Managers/Owners to produce recommended solutions & target state depictions.
• Structure innovative and creative approaches to brainstorm ideas and design solutions.
• Excellent project management skills, including ability to prioritize work and meet deadlines.
• Applies strong business judgment and ability to deal with unstructured problems and drive optimal business outcomes.

Conhecimentos

Industrial Engineering

Communications

Tech awareness

Consulting experience

IE in Finance

Data analysis

Problem solving

Facilitation

Descrição da oferta de emprego

Bank of America, Chandler, AZ, is seeking an experienced professional to lead process improvement and transformation initiatives in support of Operational Excellence. The role collaborates with business leaders and tech teams to deliver cost efficiencies, quality, and productivity improvements while managing budgets and timelines.

The ideal candidate has 5+ years in IE or related fields, strong communications, and a background in consulting/advisory with finance sector exposure.