Process Design & Improvement Specialist

Bank of America Corporation; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America Corporation in Charlotte, NC seeks a Senior Process Excellence professional to analyze processes, document opportunities and drive transformation initiatives. This role partners with business leaders and technology teams to deliver measurable improvements within budget and schedule.

You will apply Design Thinking, Six Sigma and Agile practices to design future state processes, facilitate workshops, and lead cross-functional efforts across operations.

Qualifications

• 5+ years in industrial engineering or related fields.
• Experience with process improvement and operational transformation.
• Strong communication and problem-solving skills.

Responsibilities

• Analyze processes and document opportunities.
• Support change initiatives to improve cost, quality, and productivity.
• Collaborate with business leaders and IT teams.
• Develop project plans with cost and resources.
• Lead workshops and co-creation sessions with PM/PO and teams.

Skills

Industrial Engineering

Process Mapping

Project Management

Business Analysis

Data Visualization

Agile / Lean

Job description

Bank of America Corporation in Charlotte, NC seeks a Senior Process Excellence professional to analyze processes, document opportunities and drive transformation initiatives. This role partners with business leaders and technology teams to deliver measurable improvements within budget and schedule.

You will apply Design Thinking, Six Sigma and Agile practices to design future state processes, facilitate workshops, and lead cross-functional efforts across operations.