Process Analyst: IT Workflow Optimizer

GSA; Lakewood (CO); On-site; USD 128,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Sick leave and vacation time

Thrift Savings Plan

Transit and child care subsidies

Flexible spending accounts

Long-term care insurance

Training and development

Job summary

U.S. General Services Administration (GSA) seeks a Process Analyst to deliver IT-focused process design and optimization. The role involves identifying opportunities for improved processes, and providing actionable recommendations to enhance accountability and compliance across multiple IT and business domains.

The position supports the development of efficient workflows, conducts data-driven analyses, and communicates findings through concise reports and presentations to stakeholders.

Qualifications

• Resume must clearly demonstrate IT process analysis experience.
• Must show ability to perform needs analyses for IT business processes.
• Must document analyses using flowcharts, narratives, datasets or presentations.

Responsibilities

• Conduct technical analyses of IT-related operational processes to identify inefficiencies and bottlenecks.
• Analyze procurement and asset management processes to improve efficiency and compliance.
• Document analyses with flowcharts, narratives, datasets and clear reports or presentations.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

U.S. General Services Administration (GSA) seeks a Process Analyst to deliver IT-focused process design and optimization. The role involves identifying opportunities for improved processes, and providing actionable recommendations to enhance accountability and compliance across multiple IT and business domains.

The position supports the development of efficient workflows, conducts data-driven analyses, and communicates findings through concise reports and presentations to stakeholders.