Proactive Office Administrator — Scheduling & Support

Coastline East LLC DBA Coastline Academy; Lansdale (Montgomery County); On-site; USD 28,000 - 29,000; Full time

Job summary

Coastline East LLC DBA Coastline Academy in Lansdale, PA, is seeking an Office Administrator to support the operations manager with daily administrative and logistical tasks. The role requires strong organizational and communication skills and a customer-first approach.

The position involves handling scheduling, filing, document management, and coordination with team members to ensure smooth office operations and compliant records.

Qualifications

• Proven experience in office administration or a similar role.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication skills and collaboration.
• Valid driver's license with a clean driving record.
• Proficiency in Slack, Gmail, Google Sheets, Google Docs and office productivity software.
• Detail-oriented and proactive problem-solver.
• Bilingual preferred.
• Ability to foster a collaborative and supportive team atmosphere.

Responsibilities

• Ensure office supplies are stocked and equipment is in good working condition.
• Maintain organization of office files and ensure state-required documentation, including certificates and drive logs.
• Scan and upload documentation and mail as needed.
• Oversee office cleanliness standards and assist with cleaning tasks as needed to maintain a professional and welcoming environment.
• Serve as a secondary point of contact for resolving customer inquiries and concerns, ensuring prompt and professional communication.
• Provide exceptional support to customers by addressing scheduling, documentation, or service-related questions.
• Collaborate with team members to deliver consistent and positive customer experiences.
• Maintain a customer-first mindset, proactively identifying opportunities to enhance satisfaction and loyalty.
• Ensure all customer interactions align with company values and service standards.

Skills

Office administration

Organizational skills

Communication

Multitasking

Problem solving

Team collaboration

Bilingual

Tools

Slack

Gmail

Google Sheets

Google Docs

Job description

Coastline East LLC DBA Coastline Academy in Lansdale, PA, is seeking an Office Administrator to support the operations manager with daily administrative and logistical tasks. The role requires strong organizational and communication skills and a customer-first approach.

The position involves handling scheduling, filing, document management, and coordination with team members to ensure smooth office operations and compliant records.