Proactive Installation Scheduler & Coordinator

Alloy Enterprises; Sunbury (Northumberland County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Salary

Annual leave 25 days

Holiday purchase scheme

Exclusive discounts

Career development

Pension plan

Life assurance

Employee assistance program

Referral scheme

Job summary

Johnson Controls is seeking a proactive Subscriber Installation Planner to support installation operations. You will plan workloads, coordinate appointments and assist customers while liaising with Field Line Managers to resolve issues and keep operations running smoothly.

The role emphasizes strong customer service, willingness to learn new systems, and excellent organisation and communication skills within a fast-paced team environment.

Qualifications

• Strong customer service focus.
• Confident using computers and willing to learn new systems.
• Proactive, positive attitude with a willingness to learn.
• Good organisational and communication skills.

Responsibilities

• Plan and schedule installation workloads to maximise efficiency.
• Coordinate appointments and support customer bookings
• Work closely with Field Line Managers to resolve scheduling issues
• Provide administrative support to keep operations running smoothly
• Help identify and resolve potential issues before they impact service

Skills

Customer service

Computers aptitude

Proactive attitude

Organisation & communication

Job description

Johnson Controls is seeking a proactive Subscriber Installation Planner to support installation operations. You will plan workloads, coordinate appointments and assist customers while liaising with Field Line Managers to resolve issues and keep operations running smoothly.

The role emphasizes strong customer service, willingness to learn new systems, and excellent organisation and communication skills within a fast-paced team environment.