Proactive Installation Scheduler & Customer Experience

Alloy Enterprises; Sunbury (Northumberland County); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive Salary

Annual Leave

Pension Plan

Life Assurance

Employee Assistance

Referral Scheme

Exclusive Discounts

Career Development

Job summary

Johnson Controls in Sunbury-on-Thames is seeking an organised Subscriber Installation Planner to support installation operations. You’ll plan workloads, coordinate appointments and work with Field Line Managers to keep customers informed and schedules on track.

Full training provided in a fast-paced, team-focused environment with opportunities for career growth and extensive benefits including pension, life assurance and discount schemes.

Qualifications

• Strong customer service focus.
• Confident using computers and willing to learn new systems.
• Proactive, positive attitude with a willingness to learn.
• Good organisational and communication skills.

Responsibilities

• Plan and schedule installation workloads to maximise efficiency.
• Coordinate appointments and support customer bookings.
• Work closely with Field Line Managers to resolve scheduling issues.
• Provide administrative support to keep operations running smoothly.
• Help identify and resolve potential issues before they impact service.

Skills

Customer service

Computer literacy

Proactive

Organisational skills

Job description

Johnson Controls in Sunbury-on-Thames is seeking an organised Subscriber Installation Planner to support installation operations. You’ll plan workloads, coordinate appointments and work with Field Line Managers to keep customers informed and schedules on track.

Full training provided in a fast-paced, team-focused environment with opportunities for career growth and extensive benefits including pension, life assurance and discount schemes.