Pro Services Sales Pro - Project-Solution Expert

Lowe's Companies, Inc.; Concord (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe’s Companies, Inc. is hiring for a Pro Sales Specialist to engage Pro customers, understand project needs, and deliver tailored solutions. You will create quotes, manage orders, and coordinate deliveries to support project timelines.

The role emphasizes developing relationships with Pro customers, promoting Lowe’s credit and loyalty programs, and collaborating with multiple teams to ensure a seamless experience on the floor and in-store.

Qualifications

• High school diploma or GED.
• External experience in customer-facing sales or Lowe’s retail experience.
• 1 year of sales experience identifying and selling products to meet customer needs.
• 1 year of customer service experience resolving issues and assisting customers.
• Ability to obtain sales-related licensure or registration as required by law.
• Associate degree (preferred).
• 1 year of experience entering and submitting customer sales orders, including special orders.
• 1 year of experience following up on outstanding or incomplete customer orders, sales or installs.
• 1 year of experience promoting product-related services and plans.

Responsibilities

• Achieve individual sales goals by engaging Pro customers and driving sales growth.
• Develop understanding of Pro customers' businesses to offer relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries.
• Promote Pro Credit and Lowe’s Loyalty Programs to grow Pro accounts.
• Coordinate fulfillment, delivery, and follow-up to ensure timely completion.
• Prospect for new Pro customers by walking the sales floor and reviewing Top Accounts.
• Utilize Pro Extended Aisle and Pro Merchandising to win sales when stock is limited.
• Partner with salesfloor, fulfillment, and outside sales teams for a seamless experience.
• Maintain a safe, clean, and organized Pro Desk area and support store operations.
• Leverage Lowe’s U and training platforms to update knowledge and selling skills.

Skills

Customer service

Sales experience

Retail experience

Education

High school diploma

GED

Tools

Microsoft Office

Excel

Teams

Job description

Lowe’s Companies, Inc. is hiring for a Pro Sales Specialist to engage Pro customers, understand project needs, and deliver tailored solutions. You will create quotes, manage orders, and coordinate deliveries to support project timelines.

The role emphasizes developing relationships with Pro customers, promoting Lowe’s credit and loyalty programs, and collaborating with multiple teams to ensure a seamless experience on the floor and in-store.