Pro Customer Solutions Sales Specialist

Lowe's Companies, Inc.; Zionsville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Pro Sales Specialist to engage Pro customers on the floor, identify project opportunities, and drive sales growth.

You will build relationships with Pro customers, understand project scopes, timelines, and material needs to provide relevant solutions, quotes, blueprints, and orders. Join a retailer with extensive training and a focus on a seamless customer experience.

Qualifications

• High school diploma or GED; relevant experience accepted in lieu.
• 1 year of sales experience; ability to identify and sell products.
• 1 year of customer service experience; resolving issues and building relationships.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers’ businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts in MyRedVest.
• Utilize expanded inventory capabilities with Pro Extended Aisle and Pro Merchandising programs to win sales when products and/or quantities needed by Pro customers are not available in-store or within the Lowe’s distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Skills

Customer service

Sales

Relationship building

Bi-lingual

Education

High school diploma or GED

Associate degree

Tools

Microsoft Excel

Microsoft Teams

Job description

Lowe's Companies, Inc. is seeking a Pro Sales Specialist to engage Pro customers on the floor, identify project opportunities, and drive sales growth.

You will build relationships with Pro customers, understand project scopes, timelines, and material needs to provide relevant solutions, quotes, blueprints, and orders. Join a retailer with extensive training and a focus on a seamless customer experience.