Pro Sales Specialist: Build Projects & Grow Revenue

Lowe's Companies, Inc.; Coon Rapids (MN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account

Employee Assistance Program

Maternity and Parental leave

Adoption assistance

Lowe's Associate Discount

Job summary

Lowe's Companies, Inc. is seeking a Pro Associate to proactively engage Pro customers, identify project opportunities, and grow sales.

You will develop strong relationships, learn project scopes, and create quotes, blueprints, and material lists to support Pro projects. The role involves managing orders, coordinating deliveries, promoting Pro Credit and Lowe's Loyalty Programs, and collaborating with store teams to deliver a seamless customer experience.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• General Studies
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer's project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.

Skills

Customer service

Sales

Relationship building

Communication

Bilingual

Microsoft Office

Excel

Teams

Education

High school diploma or GED

General Studies

Associate degree

Tools

Microsoft Office

Excel

Teams

Job description

Lowe's Companies, Inc. is seeking a Pro Associate to proactively engage Pro customers, identify project opportunities, and grow sales.

You will develop strong relationships, learn project scopes, and create quotes, blueprints, and material lists to support Pro projects. The role involves managing orders, coordinating deliveries, promoting Pro Credit and Lowe's Loyalty Programs, and collaborating with store teams to deliver a seamless customer experience.