Pro Digital Experience Leader

The Home Depot; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Job summary

The Home Depot is seeking a Manager, Pro Experience to lead workstreams that enhance the Pro customer experience and drive adoption of digital products across stores. You will partner across Marketing, Product, Operations, and other stakeholders to craft education and engagement strategies that support product launches and sustained usage.

Using customer insights and performance data, you will identify opportunities, measure effectiveness, and translate findings into concrete business actions

Qualifications

• Bachelor's degree or equivalent in a related field.
• Strong collaboration and cross-functional influence, data-driven mindset.
• 5+ years of experience leading programs or teams.
• Proficiency with MS Office, Tableau and presentation software.

Responsibilities

• Owns and guides workstreams to improve Pro customer experience.
• Partner with Marketing, Product, Operations to launch and adoption.
• Identify opportunities from insights and measure impact.
• Lead or coach teams, align goals, and drive engagement.
• Communicate progress and recommendations to executives.

Skills

Collaboration

Leadership

Communication

Data analysis

Project management

Decision quality

Customer focus

Negotiation

Problem solving

Education

Bachelor's degree

Experience: 5 years

Tools

Microsoft Office Suite

Tableau

PowerPoint

Job description

The Home Depot is seeking a Manager, Pro Experience to lead workstreams that enhance the Pro customer experience and drive adoption of digital products across stores. You will partner across Marketing, Product, Operations, and other stakeholders to craft education and engagement strategies that support product launches and sustained usage.

Using customer insights and performance data, you will identify opportunities, measure effectiveness, and translate findings into concrete business actions